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Scare FAQ

Scare & Pumpkin Fest - General

Is the Scare...scary? Can I bring my kids?

Does my kid need a ticket?

Can I wear a costume?

Is this event accessible?

What's included with my General Admission or Kids ticket?

What items are prohibited?

Can I trade my ticket for a different day?

What is your refund policy?

What behavior is inappropriate?

What is your COVID policy?

San Fantazma

What is San Fantazma?


What is an ofrenda?

Can I add to the ofrenda?

Carnival Carnivore Haunted House

How scary is the haunted house?

Who should not enter the haunted house?

Can I have a drink to calm my nerves?

Cantina Calacas

Is this a 21+ area?

Directions & Parking

How do I get to the Scare & Pumpkin Fest?

Where do I park?

Food & Beverages

Will there be food?

Can I bring my own food or drink?

Additional Terms & Conditions

Pickering Events LLC reserves the right to refuse admission to anyone for any reason at any time. Guests appearing to be intoxicated will not be allowed to enter the haunted house and no refund will be offered. Guests deemed by event staff to be intruding upon the enjoyment of other guests or otherwise proving disruptive to the family environment will be removed without refund. Belligerent guests or those refusing to comply with event staff instructions will be removed without refund. All members of a party with one or more group members being ejected are also subject to removal without refund regardless of individual behavior.
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